Last Updated: January 2026

Circex Cricket Privacy Policy — Your Data Is Safe With Us

Everything you need to know about how Circex cricket collects your personal information, where it's stored, and who can access it — all in one place. We believe transparency is the best security.

Please Note: Circex cricket will never ask for your password or payment details via email or phone.

How we protect your information

SSL Encryption
All data transmitted on Circex cricket is protected by 256-bit SSL encryption, making it impossible for third parties to intercept.
Secure Servers
Your account information and transaction history are stored on encrypted servers that undergo regular security audits.
Data Never Sold
Circex cricket never sells your personal information to third parties. We use data solely to improve our services.
KYC Security
Documents collected during identity verification are accessible only to the verification team and are stored in a separate, secured storage environment.
Marketing Preferences
You can unsubscribe from promotional emails and notifications at any time through your account settings — no hassle involved.
Right to Erasure
When you close your account, your personal data is deleted from our systems after a set period, unless retention is required by law.
01 What information we collect

When you create an account and use our services on Circex cricket, we collect certain information. This falls into two categories — what you provide directly, and what is collected automatically as you use the platform.

Information you provide directly:

  • Name, mobile number & date of birth (collected at registration)
  • Copy of National ID or passport (for KYC verification)
  • BKash/Nagad number or bank details (for payments)
  • Your messages and complaints submitted via live chat or email

Automatically collected information:

  • IP address and device information (phone model, operating system)
  • Browser Type & Version
  • Log of pages visited and time spent on each
  • Betting & Transaction History
  • Login time and location data (for fraud prevention)

We never access your phone's contacts, camera, or microphone unless you explicitly grant permission.

02 Purpose of Data Collection

Circex cricket uses your data only when necessary. The purposes are clearly outlined in the table below:

Data Type Purpose of Use
Name and mobile number Account creation, login verification & support communications
Date of Birth Age Verification (to confirm 18+)
NID/Passport KYC Verification & Anti-Money Laundering
Payment Information Deposit/Withdrawal Processing & Fraud Detection
IP & Device Information Security monitoring and detection of multiple accounts
Betting History Service improvement, bonus calculation, and dispute resolution

Your data will not be used for any purpose without your consent.

03 Cookies & Tracking Technologies

Circex cricket uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience on the site.

Types of cookies we use:

  • Essential Cookies: To keep your login session active. The site cannot function properly without these.
  • Performance Cookies: To track page load speeds and errors so we can resolve issues quickly.
  • Preference cookies: To remember your language preference and site settings.
  • Analytics Cookies: To understand which pages users visit most — data is kept anonymous.

You can manage cookie preferences through your browser settings. However, disabling essential cookies may affect certain features on the site.

04 Data Sharing Policy

Circex cricket never sells your personal data to advertisers or third parties. However, limited data sharing may be necessary in certain circumstances:

  • Payment processors: Only the information necessary to process transactions is shared with bKash, Nagad, or your bank.
  • Legal Obligations: Data may be disclosed in response to a court order or a lawful request from a government authority.
  • Fraud Prevention: In cases where clear fraudulent activity is detected, limited information may be shared with the relevant security authorities.
  • Company Merger: Should Circex cricket merge with another company in the future, users will be notified in advance.

Before sharing data with any third party, we review their privacy policy. We only work with trusted partners.

05 Data Retention

We don't retain data longer than necessary. Retention periods by data type are listed below:

  • Account Information: For the duration of account activity and up to 3 years after closure (as required by law).
  • Transaction Records: 5 years — to comply with financial regulations.
  • KYC Documents: Encrypted storage for up to 5 years following verification.
  • Chat & Support History: 1 year, for dispute resolution purposes.
  • Analytics Data: 2 years, in anonymized form.

Once the retention period expires, data is securely deleted or anonymised.

06 Your Rights

You have several important rights over your personal data on Circex cricket:

Right to Access
You can request to see what personal information we hold about you.
Right to Rectification
You may request corrections to inaccurate or outdated information via your account settings or by contacting support.
Right to Erasure
After account closure, you may request deletion of your personal data, except where retention is required by law.
Right to Restrict Processing
You can request that we stop using your information for specific purposes, such as marketing communications.
Right to Data Portability
You can request an export of your data in a specified format by emailing support@circexcricket.com.

To exercise any of your rights support@circexcricket.comto send us an email. We typically respond within 7 business days.

07 Protection of Minors' Data

Circex cricket is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Date of birth is required at registration to verify age. If we discover that a minor has created an account using false information, the account will be immediately suspended and all collected data permanently deleted.

If a parent suspects their minor child has created an account on this platform, please support@circexcricket.comto let us know.

08 Security Measures

Circex cricket uses multiple layers of security to protect your information:

  • Two-Factor Authentication (2FA): An OTP is sent to your mobile number each time you log in.
  • Suspicious Login Alerts: Instant SMS alerts for logins from a new device or unusual location.
  • Password Encryption: Passwords are never stored in plain text — only a secure hash is retained.
  • Regular security audits: Third-party security experts conduct regular system audits.
  • Session Timeout: You are automatically logged out after an extended period of inactivity.

Please note — no one can guarantee 100% security on the internet. We strongly encourage you to use a strong password and never share it with anyone.

09 Privacy Policy Updates

Circex cricket may update this Privacy Policy from time to time. For significant changes, you will be notified via SMS to your registered mobile number or by email.

The "Last Updated" date at the top of this page is always kept current. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you're unhappy with any changes, you have the right to request account closure.

10 Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch:

  • Email: support@circexcricket.com
  • Live Chat: Live chat support available from any page on the site, 24/7
  • Language: Support is available in both Bengali and English

Privacy-related complaints are typically responded to in full within 7 business days.

If you have any further questions

Every bonus on Circex cricket comes with a stated wagering requirement — for example, "5x" means a BDT 100 bonus requires BDT 500 in total bets before withdrawal. The calculation is straightforward: bonus amount multiplied by the wagering multiplier. These bets can be placed using your bonus balance, not just your real money balance. Some bonuses also require a minimum odds threshold, such as 1.5 or higher. You can track your current wagering progress in the "Bonus" section of your account, where a progress bar shows how much you've completed.

Logging in to Circex cricket every day triggers a daily reward or free spin notification on your dashboard. Just click the banner or button to claim it — no code required. Some offers are exclusive to certain membership tiers (such as Silver or Gold VIP), so you'll need to reach the relevant level first. Free spins typically expire within 24 hours, so use them before they're gone. Visit the Bonus page to see all active offers in one place.
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Start Betting in a Safe Environment

Your information is safe with Circex cricket. Open an account today and enjoy secure cricket betting.

18+ | SSL Secured | Data Never Sold

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